• Q:How can I place order?

    Anlerr Sales will offer you 24hours service,you can send email or call us or launch online chat to get a e-catalog, and list us your order details. Invoice will be made and sent to you,goods will be arranged after getting your payment.

  • Q:How can I make payment?

    Paypal,TT and Western Union,RMB cash are accepted. You can make payment by any up ways, after getting the invoice and a payment declaration paper issued by ANLERR which indicate the correct payment information

  • Q:How Can I Custom My Own LOGO (OEM)

    A1):Please inquiry our customer service or sale for MOQ etc OEM information firstly. A2):Customer’s logo can print on device,accessory,user manual,and package.You can go with your own bar code and QR code.You can also custom the color of the devices or t

  • Q:Can you make ODM

    Absolutely,Anlerr has very excellent engineers for products research and development.Just tell your new idea, Anlerr will help you to come true.

  • Q:What is warranty terms for your products?

    Anlerr offers 6 months warranty for battery, 3 months warranty for atomizer. If quality problem confirmed by picture,video or defective sending back item, we will send free replacements and Anlerr bears the shipping fee.

  • Q:How long is your delivery time

    Three workdays for sample order; 2-3 weeks after sample confirmed for OEM order; The time is depends on the products for ODM order.

  • Q:What is your market orientation?

    Anlerr is engaged in high-end vaporizer design and producing, we only do high quality products, if customers need low quality products,then Anlerr may not suitable for you.

  • Q:Will my private information be protected if I cooperate with you?

    All information from any customer who works with Anlerr will be highly protected. Including your personal info,company info,and cooperation info etc.

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